Dealing with aggressive behaviours
Recognizing and managing unhealthy behaviours can keep yourself and others safe and help foster a positive environment for everyone. Attend the Managing Aggressive Behaviours session of OMA’s Lunch & Learn Series. It will cover a range of methods to de-escalate aggressive behaviour, and terminate doctor-patient relationships appropriately, while offering practical actions to help members and associates monitor and support their well-being and resilience.
This event is complimentary to OMA members and their medical office staff